Terms and Conditions of Use

4.1. Access to basic features (public case search by number, Company Search, profiles of courts / bar associations) is free and does not require an account. Premium features (automatic monitoring, alerts, deadline calendar, PDF reports) require an account and an active subscription, paid from the first day (Art. 5.1), except for single-case monitoring without an account (Art. 6.10), which requires no account.

4.2. By creating an account, the User confirms being at least 18 years old with full legal capacity, having read and fully accepting these Terms and Conditions, the Privacy Policy and the Cookie Policy. The User chooses Account Type (PF / PJ / AV) at registration, this choice determines available packages and cannot be changed later without terminating the existing account.

4.3. The User is fully responsible for: (i) the accuracy of data provided at registration; (ii) the confidentiality of authentication credentials; (iii) any activity conducted from their account, including by third parties who accessed the account due to the User's fault or negligence; (iv) immediately notifying the Provider at contact form in case of unauthorized access.

4.4. Two-factor authentication (2FA): The Provider offers optional 2FA TOTP with recovery codes. Activating 2FA is recommended for all accounts, especially PJ and AV. At authentication, the Platform stores IP address, country, browser identifier and user agent, for security purposes and abuse prevention.

4.5. It is strictly prohibited to: share credentials; create multiple accounts to circumvent restrictions (especially to obtain the Refund Period refund repeatedly, Art. 5.3); access through bots, scripts or automated systems without the Provider's written consent.

4.6. Suspension and closure of the account. The Provider may suspend access to the account, in whole or in part, solely on one of the following grounds: (i) failure to pay an amount due, after the deadline communicated to the Subscriber; (ii) use of the account in breach of Art. 8; (iii) activity that endangers the security, integrity or operation of the Platform or the accounts of other Users; (iv) well-founded indications of fraud concerning the means of payment or the identity; (v) a legal obligation or an order of a competent authority. The suspension is brought to the User's attention at the next sign-in, stating the ground and the measure that lifts it, and may be contested through the contact form. The Provider replies to the contestation without undue delay. Once the cause is removed, access is restored.

4.6bis. Closure of the account at the Provider's initiative, on one of the grounds in para. 4.6, is communicated with 30 days notice. No notice is given where keeping access would prolong a serious act under para. 4.6 (ii)-(v), in which case the closure is communicated when it takes place. Amounts paid for the period not served are refunded. The Provider may withhold from the refunded amounts only the value of the damage actually caused by the User's act, proven and communicated to the User.

4.7. Cross-subdomain marker: Upon authentication, the Platform sets a functional cookie sd_auth_marker on the .statusdosar.ro domain, without personal data, exclusively to display a "Dashboard" button on public pages when the User is already authenticated. The cookie has purely functional UX purpose and is NOT used for tracking. Details in the Cookie Policy.

5.1. Access to the paid features is based on a paid subscription, which starts with the first payment: there is no free evaluation period for the paid features. The Free plan is not a service offering: it is the state in which the account remains before a subscription is activated or after it ends, in which saved data is kept while the Platform performs no automatic monitoring and sends no alerts. The account may stay on the Free plan under Art. 5.5.

5.2. When the first payment happens. For Natural Person (PF) accounts, completing registration requires filling in billing details and attaching a card, and the subscription starts with automatic renewal active. Attaching the card, on its own, charges nothing: the card is only verified, through a nominal-amount authorisation that is reversed immediately. The first month is charged at the end of registration, from the attached card: the monthly price of the plan confirmed, VAT included, and the charge then repeats monthly. The amount is not set by this document: it is the plan price. On the /preturi page the price is displayed with VAT included, the same amount that is charged; the full amount, in RON and VAT included, is shown next to the confirmation the User ticks at registration and in the email sent before each later charge, and that is the amount taken from the card. That confirmation, together with the amount displayed at the time, is recorded as evidence in the User's account. Automatic renewal can be stopped at any time, from the Plan page of the account or through the contact form: stopping it keeps access until the end of the period already paid for and stops any later charge. For Natural Person (PF) accounts created BEFORE this period, the earlier rule still applies: their registration is already complete without this step, and the first payment happens when the account holder chooses a paid plan in the account. Legal Entity (PJ) and Lawyer (AV) accounts do not go through this step at registration. For them too, the first payment happens when the account holder chooses a paid plan in the account and confirms the payment; until then the account stays on the Free plan and nothing is charged.

5.3. The Refund Period: 15 days from the first payment. The right in this article is granted to natural person accounts; company and law-firm accounts do not have it. Within 15 (fifteen) calendar days of the first payment made by the User, whether for a subscription or for single-case monitoring without an account (Art. 6.10), they may request a full refund of the amounts paid for the service within those 15 days. The request is submitted through the contact form, by choosing the "Refund" request type, from the account that made the payment; for single-case monitoring without an account, where there is no account, the request is made through the same form, stating the e-mail address used at order. The request states the bank account to which the User wants the money returned, together with the account holder and the bank, and their express agreement that the refund be made by bank transfer. There is no refund button in the account, and the request is reviewed by a person. Calculation and payment follow the Refund Policy, Art. 5.4. Once approved, access to the paid features stops and the account moves to the Free plan. The right is granted once per User, for their first payment: it does not apply to renewals, and it does not apply to orders placed after the first payment, including a new period bought for the same case after the paid one has ended. Creating multiple accounts in order to obtain the refund repeatedly is prohibited (Art. 4.5) and may result in account closure and other legal measures. While a refund request submitted by the User is under review, they cannot purchase monitoring for new cases: a new order would contradict the request to end the service. The block is lifted when the request is withdrawn or resolved and ends, in any case, 30 days after the request was submitted.

5.4. The Provider may modify the duration or conditions of the Refund Period on well-founded grounds, among them proven abuse of the refund right, a change in the applicable legislation or a change in the commercial conditions of the Service, with at least 30 days notice to active Users. Such a modification does not affect requests already submitted, nor a refund period already running on the date it takes effect.

5.5. Lifecycle of the free account (inactivity): a free account does not remain active indefinitely in the absence of any use. A free account with no case attached has an inactivity window of 30 days from creation or from the last emptying of the account. A free account with attached cases has a window of 30 days; it is 90 days where a valid means of payment is also attached to the account. In all cases: (i) before any measure, the User receives at least 3 e-mail notifications; (ii) only after these notifications may the account be scheduled for deletion, with prior notice of the date; (iii) the User may request an export of the account data (Art. 20 GDPR) at any time, from their account, under Art. 17.2, and the scheduling notice includes the link to that option; (iv) a 30-day grace period follows, during which the account can be fully recovered with a single click from the link received by e-mail. Attaching a case or activating a paid plan resets the window at any time. Actual deletion follows the procedure in the Privacy Policy.

6.1. Access to premium features is exclusively via a paid subscription, from the first day (Art. 5.1). Available packages depend on Account Type (PF / PJ / AV) and are displayed at /preturi. Prices may be modified with 30 days notice for active subscriptions. A Subscriber who does not accept the new price may stop automatic renewal before the date on which it applies, keeping access until the end of the period already paid for.

6.2. Limits per package: Each package has limits on the maximum number of saved cases and the maximum number of cases with active automatic monitoring. The applicable limits are those displayed on the /preturi page at the time of purchase. Exceeding them requires moving to a higher package.

6.3. Subscription duration is exclusively monthly (1 month), for all Account Types (PF / PJ / AV); the Provider does not offer annual-payment subscriptions. Single-case monitoring without an account is not a subscription: it has the fixed duration chosen at order and does not renew (Art. 6.10). The subscription renews automatically, for a new monthly period, where the Subscriber has a means of payment attached to the account. Regardless of auto-renewal status, the Provider sends a prior notification 1 day before the current period ends, stating the renewal date and the exact amount to be charged; the charge takes place on the last day of the period, after that notification has been sent. The Subscriber may disable auto-renewal at any time, until the charge, from their account or by request to contact form. Stopping renewal keeps access until the end of the period already paid for. The recurring debit mandate has a maximum duration of 24 months from the date it is given or, if earlier, until the card expires; once it lapses, renewal stops until a new mandate is given.

6.4. All prices are in RON and include VAT under applicable Romanian tax legislation. On the /preturi page the price is displayed with VAT included, the same amount that is charged. For Subscribers, a fiscal invoice is issued through an authorised supplier, based on the billing data entered at purchase, and transmitted through the national RO e-Factura system (SPV).

6.5. Payment security: Card payments are processed exclusively through LibraPay (a brand operated by Libra Internet Bank S.A., supervised by the National Bank of Romania), a PCI DSS certified payment processor, with 3-D Secure authentication in line with PSD2 SCA. Card details are entered on the processor's page. The Provider does not keep the full card number or the security code; it keeps only the last digits and the expiry date, so that the Subscriber recognises the means of payment and so that the subscription can be renewed. Full information on card payments, recurrence, refunds and consumer rights in disputes is published in the dedicated document "Online Card Payments", which is an integral part of these Terms.

6.7. We do not ask you for any waiver of the right of withdrawal: The Provider does not request from the User the acknowledgment that they lose the statutory right of withdrawal, neither at account registration nor at the moment of payment, and does not request the express prior consent to immediate performance either, neither for subscriptions nor for single-case monitoring without an account (6.10). There is no waiver checkbox on any screen of the Platform. The Provider therefore does not rely on the exception in art. 16(m) GEO 34/2014 and does not claim that the User has lost the statutory right of withdrawal. The rights the law gives them remain theirs, under the conditions the law sets; the standard form required by art. 9 GEO 34/2014 is made available in the Refund and Cancellation Policy, Art. 7bis. Performance of the digital service begins immediately upon payment confirmation, and what the User receives in addition, through this contract, is the refund right in Art. 5.3. The document "Waiver of the Right of Withdrawal" remains published as a historical document: it was presented for acceptance between 19 July and 27 August 2026, and the acceptances given then remain recorded in those accounts' consent history, with date, time and version, and can be exported at any time from the profile (Art. 20 GDPR). From this version of these Terms onwards, it is no longer requested from anyone.

6.8. Visa/Mastercard disputes and chargeback: Possible disputes about a transaction may be initiated by the cardholder directly with the issuing bank, under Visa and Mastercard rules. The Provider cooperates with the acquiring bank and the payment processor in providing the evidence necessary to document the transaction, and recommends first going through the amicable procedure at the contact form. The way any refund granted by the Provider is calculated and paid is the one set out in the Refund and Cancellation Policy.

6.9. Where an invoiced amount is refunded in whole or in part, the Provider issues the corresponding corrective fiscal document and transmits it through the national RO e-Factura system. The fiscal invoice is issued through an authorised supplier, at the latest by the 15th day of the month following the one in which the chargeable event occurs, and is transmitted through the national RO e-Factura system (SPV) within the deadline set by law. For any fiscal correction or official document, the Subscriber contacts the contact form.

6.10. Single-case monitoring without an account ("Monitor without an account!"): A natural person may pay for the monitoring of one single case, for a fixed period, without creating an account, under the conditions below.

• Scope and duration: the service covers one single case, identified at order, for one of the periods displayed at the time of the order. Each case is paid for separately, including cases in the same family (related or derived cases). Monitoring runs until the end of the paid period even if the case is closed earlier. A new period for the same case can be bought at any time, at the price displayed then: its days are added at the end of the period in progress, or start from the payment date if that period has already ended. Such a later order does not reopen the Refund Period (Art. 5.3).
• Price and payment: the price is the one displayed at the time of the order, in RON, VAT included, and is paid once, by card, through LibraPay (Art. 6.5). There is no automatic renewal, the card is not stored, and no later charge is made without a new order.
• Start of the service: the service begins immediately upon payment confirmation. The Provider asks the client neither for consent to immediate start nor for an acknowledgment that they lose the right of withdrawal (see 6.7).
• What the client receives: at the e-mail address given at order, alerts on changes to the case, an alert when a new case linked to theirs appears and a message when nothing has changed for a while, at the rhythm chosen by the client (every 3 days by default; 1, 3, 7, 14 or 30 days; it can be stopped at any time), together with a notice 7 days before the paid period expires. Alerts are exclusively informational (Art. 7.3).
• No account: the service does not involve creating an account and gives no access to the features reserved for Subscribers. The client may later create an account with the same e-mail address; the monitoring already paid for remains valid until its end date.
• Invoice: the fiscal invoice is issued in the name of the natural person, with the billing details given at order, through an authorised supplier, and transmitted through the national RO e-Factura system (SPV) (Art. 6.9).
• Refund: the Platform's general rule applies, Art. 5.3 and the Refund Policy, Art. 2.3 and 2.5: if this order is the client's first payment on the Platform, they may request, within 15 calendar days of it, through the contact form and stating the e-mail address used at order, a full refund of the amount paid; once approved, monitoring stops. After those 15 days no amount is returned, including where the case is closed before the end of the paid period. The refunds provided for in Art. 16 and Art. 17 remain applicable.

9.1. For legal entities, public institutions and the other parties not recorded in the case as natural persons, the Platform provides the Company Search (Art. 2), which lists the public court cases in which they appear. The Platform does not generate public pages dedicated to parties; the pages previously available at /parte/ have been withdrawn.

9.2. Masking of the names of natural persons. For certain categories of cases, in particular criminal cases involving natural persons and cases that may reveal sensitive data, the names of natural persons are not displayed but replaced. The rule applies to everyone, whether the User is a visitor, holds an account or holds a paid subscription, and whether or not they are a party in that case. The names of institutions and of legal entities remain displayed.

9.3. Right to object and take-down procedure: Any person appearing on the public pages of the Platform who considers that the presentation of their data is inaccurate, incomplete, no longer current or in breach of their rights may submit a reasoned request through the dedicated data protection form. The Provider handles the request within one month of receipt, under art. 12(3) of Regulation (EU) 2016/679, a period which may be extended by a further two months, with the applicant informed within the first month.

9.4. The Provider has no legal authority to modify source data. Upon a well-founded request, the Provider removes the data from its own pages and from its own copies, to the extent the law allows. For anonymization at source, the person addresses the court handling the case, under the procedure published on portal.just.ro.

11.1. The Provider makes reasonable efforts to keep the Platform continuously available, but does not guarantee uninterrupted availability. The Service may be unavailable for maintenance, because of events beyond the Provider's control, because of the unavailability of the official sources from which the information is retrieved, or following security incidents.

11.2. Planned maintenance is announced in advance, to the extent the nature of the intervention allows, and is scheduled preferably outside peak hours. Emergency maintenance may be performed without prior notice.

11.3. The Provider does NOT guarantee real-time data updates. Monitored cases are checked automatically, periodically. The Provider does not guarantee any particular interval between checks, nor real-time updating: when a piece of information becomes available depends on its publication in the official source.

11.4. The Provider informs Users about incidents with a major impact on the Service through a notice published on the Platform. The notification obligations under Art. 16.1 remain applicable.

12.1. The Provider may modify these Terms on well-founded grounds, among them: a change in the applicable legislation or in its interpretation by the authorities; a decision of a competent authority; a change in the conditions imposed by payment providers or by the official data sources; a change in the scope or manner of providing the Service, under point 18.1; security reasons. Substantial modifications, among them those concerning the price, consumer rights or the scope of the service, are notified to Subscribers by email at least 30 days before they take effect. Minor modifications, namely contact details and editing corrections, take effect upon publication on the Platform.

12.2. Continued use of the Platform after modifications take effect constitutes acceptance of the new Terms. A Subscriber who does not accept a substantial modification may terminate the contract without penalty, by notification to the contact form before the effective date, with a refund of the amounts paid for the period not used. Refusing the modification ends the contract, and the means of payment saved in the account is removed; it cannot be reactivated and must be attached again.

12.3. Historical T&C versions and their effective dates are kept in the Provider's internal register and available upon request at the dedicated data protection form.

13.1. Neither Party is liable for non-performance or improper performance of contractual obligations where this is due to an event of force majeure, within the meaning of art. 1351 of the Civil Code. The effects of the unavailability of the official sources are those provided for in Art. 16.3.

13.2. The Party invoking force majeure notifies the other Party within 5 calendar days of the event and takes all reasonable measures to limit its effects. If the event lasts more than 60 days, either Party may terminate the contract, with a refund of the amounts paid for the period not served.

13.3. Hardship. If the performance of the Provider's obligations becomes excessively onerous because of an exceptional change of circumstances that could not reasonably have been foreseen at the date the contract was concluded, the Parties negotiate, in good faith, the adaptation of the contract, under art. 1271 of the Civil Code. If the negotiation fails within a reasonable period, either Party may bring the matter before the court.

14.1. This Contract is governed exclusively by Romanian law. Applicable legislation includes principally: the Civil Code; Law no. 365/2002 on electronic commerce; GEO no. 34/2014 on consumer rights; GEO no. 141/2021 on the supply of digital content and digital services; Law no. 193/2000 on unfair terms, republished; Law no. 8/1996 on copyright, republished; Regulation (EU) 2016/679; Law no. 190/2018; Law no. 506/2004; GEO no. 112/2018.

14.2. Complaint procedure: The formal complaint procedure, the response deadlines and the escalation channels are those set out in the Complaints Policy.

14.3. The Parties shall attempt to settle any disagreement amicably, within 30 days of written notification; that attempt does not condition either Party's right to bring the matter before the court. If the disagreement is not settled: (i) for consumers, the court of the consumer's domicile or the court of the Provider's seat is competent, at the consumer's choice; (ii) for legal entities and professionals, the courts at the Provider's seat are competent.

14.4. Alternative dispute resolution: The consumer may address the alternative dispute resolution structure within the National Authority for Consumer Protection (SAL), Bulevardul Aviatorilor no. 72, Sector 1, Bucharest, and the page anpc.ro/ce-este-sal, under GO no. 38/2015. The list of ADR entities accredited in the European Union is published by the European Commission at consumer-redress.ec.europa.eu. Addressing an ADR entity does not restrict the consumer's right to bring the matter before the court.

14.5. ANPC: Consumers may file complaints with the National Authority for Consumer Protection: anpc.ro. Headquarters: Bulevardul Aviatorilor no. 72, Sector 1, Bucharest. Toll-free 0 800 080 999.

14.6. ANSPDCP: For complaints concerning the processing of personal data, the competent authority is the National Supervisory Authority for Personal Data Processing: www.dataprotection.ro.

15.1. The nullity of any clause does not affect the validity of the others.

15.2. Waiver of any right is not a permanent waiver.

15.3. These Terms constitute the entire agreement between the Parties, replacing any prior understanding. Annex documents are integral parts: Privacy Policy, GDPR Policy, GDPR Information Notice, Cookie Policy, Refund Policy, Complaints Policy, Disclaimer, Accessibility Statement and the "Online Card Payments" document. The "Waiver of the Right of Withdrawal" document is no longer part of the contractual set from this version onwards: it is no longer presented for acceptance (6.7). It remains published as a historical document and was part of the contract of those Users who accepted it while it was requested.

15.4. The Provider may assign the contract to an entity that takes over, in whole or in part, the activity of the Platform, with prior information to the User. A User who does not accept the assignment may terminate the contract, at no cost, within 30 days of being informed, with a refund of the amounts paid for the period not served.

16.1. Security incident. Upon becoming aware of a security incident that presents a risk to the rights and freedoms of data subjects, the Provider notifies the National Supervisory Authority for Personal Data Processing within the deadline provided by art. 33 of Regulation (EU) 2016/679 and informs the data subjects in the cases provided by art. 34 of the same regulation. The Provider records the incident and the measures taken. A Subscriber affected by a confirmed major incident may terminate the subscription, without penalty, with a refund of the amounts paid for the period not served. Other compensation is owed only under Art. 7.

16.2. Loss or alteration of data. The Provider keeps backups of the Platform data, in encrypted form, and makes reasonable efforts to restore them in case of loss or alteration. Liability for the loss or alteration of data in its own systems is limited under para. 7.4 and 7.6. The official source of the information concerning a case remains the court: the User may obtain the information from it and directly from the official portal, whatever the state of the Platform, and the Platform is neither an archive of the case file nor a substitute for the court's records.

16.3. Unavailability or discontinuation of the official sources. If an official source becomes unavailable, changes the way it supplies the information, restricts or ends the Provider's access, the Provider may suspend the affected features for the duration of the cause, informing the Subscribers. No compensation is owed during the suspension, and the Provider may extend the paid period accordingly. If the impossibility of performing is objective and lasting, the contract terminates by operation of law on the date communicated by the Provider, and the amounts paid for the period not served are refunded. The rule also applies to single-case monitoring without an account, in proportion to the remaining period. Neither Party owes the other any further compensation for that termination.

17.1. Discontinuation by the Provider. The Provider may discontinue the Service, in whole or in part, with 60 days notice, communicated to the account's email address and published on the Platform. From the date of the announcement no further amounts are collected for periods after the date of discontinuation. Amounts already paid for the period after that date are refunded, in proportion to the period not served. This paragraph applies equally to subscriptions and to single-case monitoring without an account.

17.2. Retrieval of the data. Upon the User's request, the Provider makes available to them, free of charge and within 15 calendar days of the request at the latest, the content supplied or created by them through the use of the Service, in a commonly used and machine-readable format. The right may be exercised at any time during the contract and upon its termination, whatever the cause of that termination, and is distinct from the right to data portability provided by art. 20 of Regulation (EU) 2016/679.

17.3. Recovery window and erasure. After the contract ends, the account data remains available for download for at least 30 calendar days. Upon expiry of that period it is erased, with the exception of the records the Provider is required by law to keep, in particular accounting documents, and of the data necessary for establishing, exercising or defending a legal claim. The retention periods per category are those set out in the Privacy Policy.

17.4. Termination by the User. The User may terminate the contract at any time, by stopping automatic renewal or by deleting the account. Access continues until the end of the period already paid for. Deleting the account does not give a right to a refund of the amounts paid for the current period, except in the cases provided for in Art. 5.3, Art. 16 and para. 18.1.

17.5. Termination without notice. If the provision of the Service ceases for reasons that do not allow the notice under para. 17.1 to be given, among them the opening of insolvency proceedings, the Provider publishes the termination notice on the Platform and makes the data available under para. 17.2 for as long as circumstances allow, but not less than 15 days. Amounts paid for the period not provided are refunded on the same terms as under para. 17.1; in insolvency proceedings, the User's claim is registered with the creditors' table, as provided by law.

18.1. Modification of the features. The Provider may modify the features of the Service for valid reasons, among them adapting to changes in the official sources, complying with a legal requirement, security reasons and the technical evolution of the Platform, at no additional cost to the Subscriber. The modification is communicated in advance, on a durable medium, describing its characteristics and the date from which it applies. If the modification adversely affects, otherwise than insignificantly, access to the Service or its use, the Subscriber may terminate the contract at no cost, within 30 days of receiving the communication or of the date of the modification, whichever is later, with a refund of the amounts paid for the period not served.

18.2. Updates. The Provider supplies the updates necessary to keep the Service in conformity, including security updates, for the entire duration of the contract.